PROJECT MANAGER | ENGAGEMENT MANAGER | CLIENT SERVICE SPECIALIST
Highly organized and detail-oriented professional with extensive experience in project management and client relations. Skilled in leading cross-functional teams, managing multiple implementations, and ensuring client satisfaction and optimal revenue. Adept at utilizing technical expertise to drive project tasks and deliverables. Strong communicator with a proven track record of success in organizing, managing, and executing projects within budget and timeline constraints. A robust network of sport-affiliated organizations.
AREAS OF EXPERTISE
Project Management | Client Relationship Management | Coaching | Risk Assessment | Budget Development | Time Management | Agile Methodologies | Communication | Organizational Skills | Team Leadership | Conflict Management | Stakeholder Engagement Vendor Management | Scheduling | Inventory Management | Project Roadmaps | Risk Management | Cross-Departmental Collaboration | Procurement | Financial Planning Inventory Control | Supply Chain Management
CAREER EXPERIENCE
Jersey Gemz, Somerset, NJ Feb 2024 - Present
● Manage team registrations, rosters, and eligibility requirements.
● Market and advertise my players' skills to college coaches across every level to obtain scholarships.
● Manage expectations and concerns of parents to ensure players’ success.
15U EYBL HEAD COACH
Metro Exhibits, Pine Brook, NJ Oct 2023 - Present
● Resolved client disputes concerning event logistics within a 24-hour window, maintaining a 95% client satisfaction rating.
● Developed and implemented strategic procurement practices to optimize event budgets and ensure cost efficiency.
● Through client relations I was able to lead to additional sales
● Led client meetings to collaboratively define event requirements, ensuring project deliverables aligned with client expectations.
● Managed the execution of multiple events, including:
o Developing and adhering to event budgets, ensuring all expenses stayed within approved limits.
o Supervising event set-up and tear-down crews, guaranteeing a smooth and efficient operation.
● Implemented a proactive inventory management system, minimizing stockouts and ensuring event supply availability throughout each event.
● Developed and maintained comprehensive project documentation including:
o Detailed event expenditure reports for cost transparency and future budget planning.
o Project timelines with critical milestones to track progress and identify potential delays.
o Vendor and supply orders with clear specifications and delivery schedules.
● Created and delivered training programs for new team members, equipping them with event planning strategies and established procedures.
● Served as the central point of contact for all event deliveries and vendor pickups, ensuring timely receipt and proper coordination.
● Introduced strategic procurement practices to optimize event budgets and ensure cost efficiency.
Metro Exhibits, Pine Brook, NJ Project Coordinator May 2023 - Present
● Created and maintained detailed project plans, schedules, and budgets to ensure on-time and on-budget completion.
● Reported project progress and updates to key stakeholders, fostering transparency and trust.
● Provided technical guidance throughout the project lifecycle, guaranteeing adherence to standards and delivering high-quality results.
● Implemented inventory control strategies to monitor stock levels, prevent shortages, and reduce unnecessary expenses, leading to enhanced operational efficiency and reduced waste.
● Utilized financial planning and analysis techniques to forecast event expenditures accurately and allocate resources effectively, resulting in improved budget adherence and cost savings.
● Collaborated with cross-functional teams, including finance departments, to analyze project financial data, identify trends, and make informed decisions to improve financial performance and project outcomes.
● Managed competing demands and adapted to frequent changes, delays, or unexpected events to ensure project success.
● Identified areas for improvement within existing processes and developed strategies to streamline operations.
● Engaged with vendors and suppliers to obtain competitive quotes and manage procurement for project materials.
● Coordinated resources across departments, achieving seamless project implementation.
● Communicated effectively with clients, discussing project objectives, and requirements, and providing regular progress updates.
● Leveraged expertise in supply chain and inventory management to streamline procurement processes and ensure timely delivery of materials, contributing to project success and client satisfaction.
● Led project team meetings, driving discussions on progress, brainstorming solutions, and establishing action items.
Event Specialist
Project Coordinator
Ridge High School, Basking Ridge, NJ Sept 2022 - Present
Varsity Assistant Coach
● Fostered team unity and individual growth through positive coaching techniques.
● Organized team events to promote cohesion and collaboration.
● Analyzed opponent statistics to develop effective game strategies.
● Managed inventory and budget for the basketball program.
● Established a culture of respect, discipline, and accountability within the team.
Head Junior Varsity Basketball Coach
EDUCATION
Fairleigh Dickinson University, Florham Park, NJ
Master of Business Administration (M.B.A.) in Sport Management Candidate, May '24
Project Management Institute, Online
Certification in Project Management Candidate, Expected Graduation: November '24
Northeastern State University, Tahlequah, OK
US Bachelor of Science (B.S.) in Health and Human Performance Minor in Business, May '20